It's our intention to provide our guests with a professional and therapeutic massage. The following policies and procedures serve as a guide for first-time and regular massage guests of Soul Ascension Bodywork.
At Soul Ascension Bodywork, we understand that unanticipated events occur in everyone's life. Unforeseen events such as; car problems, traffic considerations, business meetings, and project deadlines, are just a few reason why one might consider cancelling a massage appointment.
ARRIVAL TO YOUR MASSAGE: Please arrive for your appointment 15 minutes prior to the scheduled starting time. This allow you the time to fill out the appropriate client forms (new clients). change and prepare for the service. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If a late arrival is inevitable, your service (s) may be shortened in order to keep on schedule. The original treatment time will be charged.
APPOINTMENT INFORMATION: A credit/debit card is required to reserve all appointments. To secure your appointment, a 50% deposit of services rendered is required, and the remaining balance is required the day of appointment. Cancellations made less than 24 business hours before the scheduled appointment time will be charged half price of all services booked. No shows, appointments cancelled upon arrival, and appointments cancelled within less than an hour of the scheduled appointment time will be charged in full for all services booked. This is non-refundable. If you need to reschedule your appointment for a later date, that option is available for cancellations for 30 days from the original appointment booked.
LATE ARRIVAL POLICY: Please call us at 704-750-0417 if you're running late. In order to remain on schedule for all of our clients, we may shorten your service time if you are late to your appointment. The regular service price will apply.
INFORMED CONSENT: Prior to each massage session, the treatment plan will be discussed with you. At your first visit with us you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will be asked to fill out this form.
SCOPE OF PRACTICE:
RESPECT FOR CLEINT NEEDS AND BOUNDARIES:
CONFIDENTIALTY AND CONVERSATION:
EXISTING OR NEW MEDICAL CONDITIONS: