It's our intention to provide our guests with a professional and therapeutic massage. The following policies and procedures serve as a guide for first-time and regular massage guests of Soul Ascension Bodywork.
At Soul Ascension Bodywork, we understand that unanticipated events occur in everyone's life. Unforeseen events such as; car problems, traffic considerations, business meetings, and project deadlines, are just a few reason why one might consider cancelling a massage appointment.
ARRIVAL TO YOUR MASSAGE: Please arrive for your appointment 15 minutes prior to the scheduled starting time. This allow you the time to fill out the appropriate client forms (new clients). change and prepare for the service. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If a late arrival is inevitable, your service (s) may be shortened in order to keep on schedule. The original treatment time will be charged.
APPOINTMENT INFORMATION: A credit/debit card is required to reserve all appointments. Prepayment is required in order to book an appointment. No shows, appointments cancelled upon arrival, and appointments cancelled within less than an hour of the scheduled appointment time will be charged in full for all services booked. This is non-refundable. If you need to reschedule your appointment for a later date, that option is available for cancellations. All prepayments are non-refundable! Cancellations must be made and rescheduled minimum 48 business hours prior to your scheduled appointment. Rescheduled appointment can be made within 14 calendar days from the original appointment date.
LATE ARRIVAL POLICY: We understand that situations may occur. Please call us at 980-222-4787 if you're running late. There is a 15 min grace period after start time of scheduled appointment. Any time exceeding 15 mins the appointment will be canceled. Exceeding the 15 min grace period without notification will be marked as a no show. In order to remain on schedule for all of our clients, we may shorten your service time if you are late to your appointment. The regular service price will apply.
INFORMED CONSENT: Prior to each massage session, the treatment plan will be discussed with you. At your first visit with us you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will be asked to fill out this form.
SCOPE OF PRACTICE:
RESPECT FOR CLEINT NEEDS AND BOUNDARIES:
CONFIDENTIALTY AND CONVERSATION:
EXISTING OR NEW MEDICAL CONDITIONS: